How can you determine how effectively your Website achieves critical design and business goals – and quickly identify the areas of your site that need the most attention? What issues should you measure? What questions should you ask?
Nearly two-thirds (65%) of organizations engage in online communities operated by companies that sell them computer hardware, software and services. That means you need to pay attention to your communities.
In 2011, bigger budgets broke out —14 launches and refreshes hit the airwaves — and 8 sites rose up the rankings. When the dust cleared, IBM.com and Cisco.com were perched at the top of the heap. And that’s where the story begins
Professional services sites are all about selling intangibles. Presenting solutions. Proving expertise. To find out who does it best, we evaluated three mega players with $75 billion in revenues: Accenture.com, Deloitte.com, and IBM Global Services.
How do you blend enterprise-class product & services marketing with consumer-style ecommerce – and come out with neat, travel size pouches at the other end? We evaluated Microsoft.com, Adobe.com, & Symantec.com to see how.
2011 was pretty much an “all hat, no cattle” year for network systems Websites. Despite flurries of activity and the odd reface or two, there wasn't much to show at the Country Fair. Unless you consider that new kid in town.
Enterprise software companies are in the middle of a business revolution – and their Websites show it. We evaluated five major enterprise software Websites -- and then we threw Symantec.com in for good measure.
Enterprise systems Websites are the aircraft carriers of the IT industry. Huge. Complicated. Hard to turn. That's why it's always interesting to see what these teams are up to. This year, you might be surprised.
We’re an intrepid band of Website evaluators, analysts, and professional nitpickers who burn the midnight oil evaluating Websites using best practice benchmarks—and show our clients how to clobber their competitors on the Web.