How can you determine how effectively your Website achieves critical design and business goals – and quickly identify the areas of your site that need the most attention? What issues should you measure? What questions should you ask?
Nearly two-thirds (65%) of organizations engage in online communities operated by companies that sell them computer hardware, software and services. That means you need to pay attention to your communities.
In 2011, bigger budgets broke out —14 launches and refreshes hit the airwaves — and 8 sites rose up the rankings. When the dust cleared, IBM.com and Cisco.com were perched at the top of the heap. And that’s where the story begins
We’re an intrepid band of Website evaluators, analysts, and professional nitpickers who burn the midnight oil evaluating B2B Websites — and publish all of the best practices and moments of brilliance we find in our Case Studies Library.