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It’s a Bird, It’s a Plane! It’s a moving target!

It’s a Bird, It’s a Plane! It’s a moving target!
In a meeting with a client last week, the conversation moved to an interesting topic. The fact that the Web seems to always be a moving target – and why smart teams must always be in a continuous improvement mode. That got me thinking. How fast is the IT Web really moving — an...
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The 2013 Usability Top 10: IBM leads, SAP soars, and Apple screws up the rankings

siteIQ Index Top 10
One of the things I like best about our annual Website rankings is that they always show me what’s really going on in the neighborhood. The real impact of new designs and strategies. Where teams have put their time and treasure – and whether it is paying off. This year is no excep...
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Is your Investor Relations zone hurting your bottom line? If it’s missing these 5 types of content, you can bet on it.

One of the things I’ve noticed lately is an uptick in attention to investor relations zones. Evaluation scores are going up and well-heeled teams are moving beyond the basics. Given the current economic climate, paying more attention to skittish investors probably makes good busines...
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Microsites: 3 Do’s and a boatload of Don’ts

First, I have to come clean. I’ve never been a big fan of microsites. Once the device of advertising firms looking for a paid-up playground for their next big idea, microsites have begun to worm their way into the corporate design vernacular. And, not surprisingly, they’re wreakin...
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5 reasons why HP.com’s Enterprise Website gets it

Website Redesign
This week I spent some quality time in HP.com’s new Large Enterprise Business solutions Website – which is the home for its solutions, services software, and industry marketing. It’s also one of the better sites in the business. Here’s five reasons why. Great navigation. The s...
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Long pages…They’re baaaaack!

Stack of Books
It’s funny how a design revolution can change rules that were once sancrosanct. Take page lengths, for example. Once upon a time (say, 2006), Website pages were all about the scrolling Olympics. We’re talking pages 20 screen loads or longer. That was great for content authors who ...
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The NewIQ | What we did. The best practices that inspired it. What it means for you.

The New siteIQ 2012
Last week we launched the “New IQ”. I think of it as the next evolution of our living lab where we put the best ideas from the best teams we learn from to work – and where we take our own medicine. Let’s just say that there’s nothing like following your own advice to make su...
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Usability Winners & Losers | Big surprises—and some things to watch for this year

Website Usability. UX.
In part 3 of my usability reviews, I share which Websites delivered some big surprises – which ones fell short of expectations – and the sites I’ll be checking in on regularly this year. Top of my list? Cisco.com, IBM.com, Symantec.com’s new site, Juniper.net and Brocade.com. ...
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Usability Winners | What, Why—and Who does it best

Website Usability. UX.
Part 2 in a blissfully short series (that’s a little longer than I expected) In my last post, I shared why usability is really a tale of two cities and why dotcom teams need a totally different usability view than the stakeholders who own different parts of a Website. In this post, ...
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2011 siteIQ eBusiness Index | IBM.com and Cisco.com share the podium, HP.com is the largest in the land, and Dell finally gets bragging rights

2011 eBusiness Index
The annual siteIQ eBusiness rankings just hit the airwaves. This year’s report is a whopper. 95 pages, 108 graphs – and our usual politically incorrect take on what it all means. Here’s how some of the 2011 rankings shake out. Overall Performance.  IBM.com and Cisco.com share t...
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