Mirror, mirror, on the the wall. Who has the best Website of all? This year we shook up eBusiness Index to reflect the radically changing times we all live in. Here's the list of finalists. Where they've been. Where they are. And the challenges they face this year.
When I was reviewing the new CA.com site a couple of weeks ago I stumbled across a link that led me to a Flipboard designed by CA’s Technologies Information Services organization. It does a great job of organizing and wrapping the company’s .PDF-based Cookbooks in a first class veneer
One of the things I like best about our annual Website rankings is that they always show me what’s really going on in the neighborhood. The real impact of new designs and strategies. Where teams have put their time and treasure – and whether it is paying off. This year is no exception
Not long ago, IBM Global Services was the Grande Dame of awful services marketing. It’s content consisted of “I feel your pain” prose followed by multi-compound sentences laden with million dollar words. The site practically bored visitors into calling a salesperson. Then IBM bought i
Part 2 in a blissfully short series (that’s a little longer than I expected) In my last post, I shared why usability is really a tale of two cities and why dotcom teams need a totally different usability view than the stakeholders who own different parts of a Website. In this post, I’
And the New Winner Is… Overall: Accenture.com Usability & Effectiveness: Accenture.com Content, Features & Capabilities: Accenture.com Last week, we took a close look at how classic professional services Websites fare when they are put under the siteIQ microscope–and mad
We've mixed up the siteIQ eBusiness Index for 2010. In some cases the decision was based on eliminating Websites that haven't improved over the past year and don't provide any good or best practices worth tracking.
I’ve just finished an in-depth review of the Q4 2007 scores received by the professional services Websites on the siteIQ eBusiness Index (Accenture.com, EDS.com, Capgemini.com & IBM Global Services zone) – and it’s becoming clear that Web 2.0 is finally starting to take its toll o
One look at professional services Website’s usability scores show that they’ve been losing ground in 2006. That, of course, prompted us to ask the obvious question: why? After spending some time on these sites, we found the answers. Put simply, “It’s all abou
We’re an intrepid band of Website evaluators, analysts, and professional nitpickers who burn the midnight oil evaluating B2B Websites — and publish all of the best practices and moments of brilliance we find in our Case Studies Library.