siteIQ • sap.com

One of the things I like best about our annual Website rankings is that they always show me what’s really going on in the neighborhood. The real impact of new designs and strategies. Where teams have put their time and treasure – and whether it is paying off. This year is no excep...

Is your Investor Relations zone hurting your bottom line? If it’s missing these 5 types of content, you can bet on it.

August 01, 2012

ca.com, cisco.com, dell.com, hp.com, ibm.com, sap.com

One of the things I’ve noticed lately is an uptick in attention to investor relations zones. Evaluation scores are going up and well-heeled teams are moving beyond the basics. Given the current economic climate, paying more attention to skittish investors probably makes good busines...

2011 Online Support Rankings | Why the biggest aren’t always the best

October 17, 2011

best practice, brocade.com, ca.com, cdw.com, cisco.com, dell.com, emc.com, hp.com, ibm software group, ibm.com, intuit.com, juniper.net, newegg.com, oracle.com, sap.com, sas.com, Support, symantec.com, Usability, website design, website rankings

Given my opinion of support on the Web I was surprised how much the 2011 support evaluations mirroed my (largely poor) opinions of the support sites under the siteIQ microscope. Most deliver half of the content features & capabilities needed; most miss the Good Practice mark So mu...

2011 siteIQ eBusiness Index | Enterprise Software | IBM Software is in, CA.com is out, and Oracle.com is still the biggest of them all.

September 13, 2011

best practice, ca.com, ebusiness index, enterprise software, ibm software group, oracle.com, sap.com, sas.com, symantec.com, website rankings

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And the Winner Is… Overall: Oracle.com Usability & Effectiveness: IBM Software Group Content, Features & Capabilities: Oracle.com With two companies performing complete site overhauls–and one nudging its site into place over the past year—rankings were bound to chang...

Visions of IBM.com’s grand redesign emerge

June 28, 2011

best practice, cisco.com, Design, ibm.com, microsoft.com, Navigation, sap.com, Usability, website design

Recently Marty Gruhn and I put IBM.com’s new mega-menu under the microscope and the results were…well…less than stellar. But a couple accidental slips of my cursor exposed some other new designs and approaches that are well worth taking a spin around the IBM.com site. With some...

Launches | The Age of the Home Page

June 06, 2011

adobe.com, Design, home page, hp.com, ibm.com, juniper.net, launch, Level3.com, microsoft.com, sap.com, Usability, website design

Who is updating their home page, how are they doing it—and why it might not matter. 2011 is turning out to be the age of the home page. We’re seeing updates in record numbers– and some designs are actually breaking new ground. On the other hand, few of these designs are actu...

SAP.com’s home page re-design re-defines Website architecture

May 10, 2011

architecture, best practice, Design, home page, launch, launches, Navigation, sap.com, Usability

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Think you know how to design the perfect home page? Engineer the most efficient Website architecture? Think again. Because SAP.com has changed all the rules of the game. What would you think if someone told you they could eliminate the first 3 layers of your site? The blizzard of land...

The Envelope, Please! The best of the best

July 08, 2010

ca.com, cisco.com, dell.com, deloitte.com, emc.com, hp.com, ibm.com, intel.com, juniper.net, microsoft.com, newegg.com, nortel.com, oracle.com, sap.com, symantec.com

In case you missed my last post, this is the time when we announce our eBusiness Index rankings. Here’s a bird's eye view of the Websites that set the standards in the IT industry....

Website Rankings: Hits, misses & a little bit more

July 07, 2010

brocade.com, ca.com, dell.com, deloitte.com, hp.com, ibm.com, intel.com, juniper.net, microsoft.com, newegg.com, nortel.com, oracle.com, sap.com, symantec.com

There are plenty of hits and misses on the siteIQ eBusiness Index. Cisco.com, Symantec.com and Intel.com are hits. SAS.com and Deloitte.com are huge misses....

Drum Roll, Please! IBM.com & Cisco.com head the eBusiness Index

July 05, 2010

accenture.com, adobe.com, brocade.com, cdw.com, cisco.com, dell.com, deloitte.com, emc.com, hp.com, ibm global services, ibm software group, ibm.com, insight.com, intel.com, juniper.net, microsoft.com, newegg.com, nortel.com, oracle.com, sap.com, sas.com, symantec.com

When we blew out the siteIQ benchmarks, we knew it would change up our Website rankings. Six months and 1,200 criteria later, and IBM.com, Cisco.com, HP.com, Dell.com and CA.com take the prize....