So much for conventional wisdom.
For the most part, I’d rather have a root canal than use most support Websites.
Search for information and you end up with a list of a bazillion documents with truncated descriptions that read like Sanskrit.
Want to take a different path? Try ferreting your product out of a laundry list of every product the company ever made.
Or try the “follow our logical links” scenario—where you end up drilling to China.
At the end of all of this wonderfulness is the real insult. Support content that either requires an engineering degree to understand—or a wad of general purpose instructions that dance around the problem and miss the issue by a country mile. Read More→
