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The Gap’s failed logo launch strikes social media gold

Social Media. Twitter.
Why The Gap’s latest social media strategy worked Did you hear that the blue jean giant The Gap announced a new logo? Yeah, it didn’t create a blip on my radar either. I work in the tech biz, and I don’t shop at The Gap. But what did get my attention is how it’s re-branding ef...
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How to Avoid a Social Media Meltdown

Social Media
4 questions every Web team should answer The other day, I was thinking about the latest social media snafu HP.com’s Networking zone recently ran into. Its experience is an important lesson about how dangerous displaying the musings, and sometimes wrath, of the masses can be. This le...
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How Twitter Can Ruin a Marketing Campaign

Social Media. Twitter.
HP.com brings a knife to a gunfight When social networking sites hit the Internet, companies spent many, many months watching it with a wary eye. But once leading IT companies (such as Sun, Dell, and Cisco) took the leap, the race to integrate social media into a company’s marketing...
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How large companies are using social media

Social Media
Real people, real voices, real time While the SMB & mid-size market are using social media to just get their name out to the masses, large companies are learning how to use social media & communities in tandem for a whole new purpose. And it is literally changing the face of I...
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Twitter for Business — Part II

Social Media. Twitter.
Ok, I need to come clean. Until recently, I haven’t really gotten my head around the whole "social media for business" thing. Then the light dawned when I was writing a new report about the B2B buying process. Properly targeted, social media can give a company the inside edge....
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Twitter for Business: Lessons Learned

Social Media. Twitter.
If you are tweeting for business, a split personality and a less is more strategy works best. We’ve received several pings from readers who wanted to hear more based on Kenna’s post about tweeting for business. After three months in the Twitter box, I’m ready to weigh in on ...
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Twitter | Can you tweet yourself into more business?

Social Media. Twitter.
Can using Twitter improve your business, even when you aren’t a household name? Is Twitter becoming a mega marketing and selling channel that no company can ignore? Is Twitter a marketing tool, a social networking tool -- or both? We’ll be looking for the answers to these ques...
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