siteIQ • website rankings

One of the things I like best about our annual Website rankings is that they always show me what’s really going on in the neighborhood. The real impact of new designs and strategies. Where teams have put their time and treasure – and whether it is paying off. This year is no excep...

Website Launch: 5 things you should know about EMC.com

January 28, 2013

emc.com, website design, website rankings

There’s no doubt that the new EMC.com is channeling Apple.com’s hyper-sleek design, bold imagery and crisp content – with a decided enterprise twist. Last week we took it for a test drive – and learned five important things. The new EMC.com fared nicely in our latest...

Hitting a B2B Navigation home run: Three things you should do this year

February 13, 2012

B2B buying process, B2B selling, benchmark criteria, website rankings

One of the things I’ve always wanted to do is to map which parts of a Website directly contribute to revenue generation—and which parts might be important, but don’t really move purchases down the field. My reasoning is simple. If teams could laser focus on the activities th...

Professional Services Websites Take 2 | New rules upset the rankings. A rising tide floats all boats, but Accenture.com is at the head of the flotilla

January 05, 2012

accenture.com, deloitte.com, ibm global services, ibm.com, Strategy, website rankings, website redesign

1 Comment

2011 Professional Services Website Report

And the New Winner Is… Overall: Accenture.com Usability & Effectiveness: Accenture.com Content, Features & Capabilities: Accenture.com Last week, we took a close look at how classic professional services Websites fare when they are put under the siteIQ microscope–and...

2011 siteIQ eBusiness Index | Business Software | Symantec steals 1st, Microsoft flops to 2nd, and Adobe wrestles with 3rd. Usability counts.

December 05, 2011

adobe.com, microsoft.com, Strategy, symantec.com, website rankings, website redesign

2 Comments

And the Winner Is… Overall: Symantec.com Usability & Effectiveness: Symantec.com Content, Features & Capabilities: Microsoft.com Each business software site’s redesign over the past year has caused content and features to shrink on a huge scale. But did these diets help th...

2011 Online Support Rankings | Why the biggest aren’t always the best

October 17, 2011

best practice, brocade.com, ca.com, cdw.com, cisco.com, dell.com, emc.com, hp.com, ibm software group, ibm.com, intuit.com, juniper.net, newegg.com, oracle.com, sap.com, sas.com, Support, symantec.com, Usability, website design, website rankings

Given my opinion of support on the Web I was surprised how much the 2011 support evaluations mirroed my (largely poor) opinions of the support sites under the siteIQ microscope. Most deliver half of the content features & capabilities needed; most miss the Good Practice mark So mu...

2011 siteIQ eBusiness Index | Networking Systems | Cisco stays on top. Juniper loses #2 in Usability. HP Networking mixes it all up.

October 13, 2011

brocade.com, cisco.com, ebusiness index, hp networking, juniper.net, Usability, website rankings

1 Comment

And the Winner Is… Overall: Cisco.com Usability & Effectiveness: Cisco.com Content, Features & Capabilities: Cisco.com Site refreshes, redesigns, and company acquisitions. All were in play in the networking systems segment last year. Did these facelifts improve these sit...

2011 siteIQ eBusiness Index | Enterprise Software | IBM Software is in, CA.com is out, and Oracle.com is still the biggest of them all.

September 13, 2011

best practice, ca.com, ebusiness index, enterprise software, ibm software group, oracle.com, sap.com, sas.com, symantec.com, website rankings

2 Comments

And the Winner Is… Overall: Oracle.com Usability & Effectiveness: IBM Software Group Content, Features & Capabilities: Oracle.com With two companies performing complete site overhauls–and one nudging its site into place over the past year—rankings were bound to chang...

2011 siteIQ eBusiness Index | Enterprise Systems | IBM.com now shares the spotlight with HP.com

August 09, 2011

best practice, dell.com, ebusiness index, emc.com, enterprise systems, hp.com, ibm.com, intel.com, oracle.com, website rankings

2 Comments

And the Winner Is… Overall: IBM.com Usability: IBM.com Content, Features & Capabilities: HP.com The siteIQ eBusiness Index is always about more than just rankings, ratings, and numbers. So what’s the story about what happened over the past 12 months? Here’s the rundown f...

What Juniper.net knows that everyone else is missing

March 10, 2010

architecture, cisco.com, Design, ebusiness index, hp.com, ibm.com, juniper.net, microsoft.com, product marketing, Strategy, Usability, website design, website development, website rankings, website redesign

6 Comments

Juniper.net is pursuing an interesting strategy which I suspect most companies have missed. Last year, it did two things. It launched a completely new Website in February. Then it executed a wholesale update in October. That wouldn’t be important, except for one thing. The October r...